Privacy Policy

Last updated: February 2025

1. Introduction

Sanvi Healthcare ("we", "our", "us") operates the website sanvihealthcare.com. This Privacy Policy explains how we collect, use, and protect information when you use our website and services.

2. Information We Collect

When you submit the appointment booking form, we collect:

• Name – to identify you and address you appropriately.
• Phone number – to confirm your appointment.
• Preferred date – to schedule your visit.
• Service type (optional) – to prepare for your appointment.
• Message (optional) – any additional information you wish to share.

We do not collect medical history, health records, diagnostic information, payment details, or any other sensitive personal data through this website.

3. How We Use Your Information

• To contact you and confirm your appointment.
• To provide the dental services you have requested.
• To improve our website and services.

4. Data Storage & Security

Your appointment data is stored securely on Google Cloud Firestore with access restricted to authorised personnel only. We implement industry-standard security measures including encryption in transit (HTTPS), access controls, and server-side input validation.

5. Data Sharing

We do not sell, trade, or share your personal information with third parties for marketing purposes. Your data may be shared only:

• With our clinic staff for the purpose of scheduling your appointment.
• When required by law or a valid legal process.

6. Data Retention

Appointment request data is retained for a reasonable period to facilitate scheduling and follow-up. You may request deletion of your data by contacting us.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for future communications.

8. Cookies & Analytics

This website uses Google Analytics 4 (GA4) to understand how visitors interact with our site. GA4 sets the following cookies:

• _ga – Used to distinguish unique users. Expires after 2 years.
• _ga_<container-id> – Used to persist session state. Expires after 2 years.

These cookies collect anonymised, aggregate data such as pages visited, time spent on the site, and general geographic region. We use this data solely to improve our website and services. No personally identifiable information is collected through these cookies.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: info@sanvihealthcare.com
Phone: +91 74378 17555